All of the InMotion Hosting Data Centres are environmentally friendly, even being the first host to open a green Data Centre in Los Angeles which uses special cooling solutions to reduce their carbon output by nearly 2000 tons each year.
They have also been verified by CNET for over 10 years and achieved an A+ Better Business Bureau rating for outstanding business practices.
InMotion also offer a 100% satisfaction guarantee on all their VPS, Dedicated and reseller plans, you can read more about this in their terms of service.
The server we’re testing is also located in Washington D.C.
This isn’t really applicable since there was no pre “sales” talk. I was contacted by Sev Salibian from InMotion Hosting who offered us a VPS to review, free of charge, for all of my amazing readers (you guys!) to read and enjoy.
As like our other reviews have been, there will be no bias on this review and we are completely neutral, we’re very grateful to InMotion Hosting for giving us the server to review!
The server we’ve been provided is a managed VPS with cPanel with the following specifications –
- RAID 6 75GB SSD Storage
- 4TB Monthly Premium Bandwidth
- 4GB RAM (They dynamically allocate RAM, in low traffic times the plan we have 1.5GB but will have the 4GB available when needed)
- 3 Static IP addresses
- Included cPanel License worth $200/yr
- CentOS with LAMP Stack / cPanel pre-installed
- Virtuozzo Virtualization.
- $29.99/mo when billed yearly.
Some of the more advanced features can be found later on in our review, we’re just showing the VPS specifications here.
InMotion Hosting is at a higher price point than the hosts that we have featured so far, but for a good reason. InMotion Hosting offers full server management on all of their VPS servers, this means that all server updates, security fixes and your cPanel installation are managed by InMotion Hosting’s support staff, unmanaged hosts require you to do this yourself. Backups are also provided for free which I don’t see often with other VPS hosts. They also offer two choices of Data Centers to locate your VPS in, being either on the East or West coast of the USA.
I’d say that InMotion Hosting is giving you a pretty amazing deal on a managed server, cPanel and the resources, especially when you see the benchmarks later on!).
There are also a few extras included with the service, these being $100 Google advertising credit, Free $75/Bing advertising credit, $75 in free clicks from Amazon Product Ads and a free listing on YP.com.
Performance & Benchmarks
It’s fair to say that this VPS is one of the fastest I have used, the disk speed is awesome with an amazing network to top it off. You won’t have any issues running a large website on this server.
You can see a freevps.us/bench.sh, nench.sh and Speedtest-CLI test below. Nench.sh is new to our benchmarking but will give us some nice information on CPU strength.
System Info ----------- Processor : Intel(R) Xeon(R) CPU E5-2670 v3 @ 2.30GHz CPU Cores : 48 Frequency : 2300.063 MHz Memory : 1536 MB Swap : MB Uptime : 25 days, 4:40, OS : \S Arch : x86_64 (64 Bit) Kernel : 3.10.0-042stab120.2 Hostname : vpsXXXXX.inmotionhosting.com Speedtest (IPv4 only) --------------------- Your public IPv4 is REDACTED Location Provider Speed CDN Cachefly 110MB/s Atlanta, GA, US Coloat 3.02MB/s (this score was a little low but I'm assuming it was an issue on the otherend, not with the IMH VPS) Dallas, TX, US Softlayer 42.6MB/s Seattle, WA, US Softlayer 24.5MB/s San Jose, CA, US Softlayer 23.6MB/s Washington, DC, US Softlayer 87.0MB/s Tokyo, Japan Linode 4.19MB/s Singapore Softlayer 6.21MB/s Rotterdam, Netherlands id3.net 16.4MB/s Haarlem, Netherlands Leaseweb 26.9MB/s Disk Speed ---------- I/O (1st run) : 341 MB/s I/O (2nd run) : 851 MB/s I/O (3rd run) : 809 MB/s Average I/O : 667 MB/s
Processor: Intel(R) Xeon(R) CPU E5-2670 v3 @ 2.30GHz CPU cores: 48 Frequency: 2300.063 MHz RAM: 1.5G Swap: Kernel: Linux 3.10.0-042stab120.2 x86_64 Disks: ploop21899p1 75G HDD CPU: SHA256-hashing 500 MB 2.820 seconds CPU: bzip2-compressing 500 MB 5.773 seconds CPU: AES-encrypting 500 MB 1.493 seconds ioping: seek rate min/avg/max/mdev = 139.8 us / 269.0 us / 6.63 ms / 265.1 us ioping: sequential speed generated 3.62 k requests in 5.00 s, 903.8 MiB, 722 iops, 180.7 MiB/s dd test 1st run: 957 MB/s 2nd run: 883 MB/s 3rd run: 955 MB/s average: 931 MB/s IPv4 speedtests your IPv4: REDACTED Cachefly CDN: 96.34 MiB/s Leaseweb (NL): 2.01 MiB/s Softlayer DAL (US): 40.39 MiB/s Online.net (FR): 19.91 MiB/s OVH BHS (CA): 63.48 MiB/s No IPv6 connectivity detected -------------------------
InMotion Hosting Technical Support
InMotion Hosting say that they offer “Premier Support” with their services. This includes help with things such as opening an account, helping beginners get online and also being able to speak at a high technical level to those who understand such as professionals.
IMH offers many different methods of getting support, they have authorised tickets, ordinary tickets, live chat support, phone support, Skype support and community support.
They have also written a guide on how to contact them, they don’t mention Skype as a technical support option so I’m assuming that it is only for sales.
So how did their support team perform?
I opened a verified ticket asking which location the review VPS had been deployed in, I did this via a authorised ticket from the InMotion Hosting AMP, this was at roughly 19:30 EDT, I received a reply via email at 22:50 EDT telling me where the VPS had been deployed and the option of moving it if I would like.
I never actually had any issues with the server (which is a good thing!) so I couldn’t fully test out the support at InMotion Hosting, I can definitely say you’re in good hands with them though.
InMotion Hosting offers a lot of features which aren’t available or cost absorbent prices with other providers service.
Here are some of the awesome things that they offer –
- High availability on their VPS Hosting
- If your VPS node suffers an outage, for example a failed hard drive, your VPS will not go offline. This is because your VPS running programs and files are backed up to multiple nodes in realtime. If the main node your VPS is deployed on goes offline either due to hardware or network failure, an exact copy will take over near instantaneously making downtime almost unnoticeable.
- Included cPanel License
- Other hosts charge an extra $120-$200/yr for their cPanel licenses, this drives up their costs drastically compared to InMotion Hosting who provide it free of charge.
- 90 Day Refund Guarantee
- Read the terms of service for more information.
- Data Security
- InMotion provides free backups on their VPS plans, these are live snapshots so they also capture running proceses. This means that your VPS can be restored in the exact state it was captured in.
- InMotion Hosting’s data centers also have high end security solutions such as CCTV, Hand Scanners, Vaults and even armed guards!
- 99.9% Uptime
- I wanted to test whether the network at InMotion Hosting was as stable as they claimed so I set a ping monitor and a HTTP request monitor up to the server. These check every 5 minutes to see whether the server is answering pings and also whether it is accepting HTTP requests. I am very pleased with the result I got from this test, a perfect 100% uptime since setting up the monitor a month ago.
InMotion Hosting also use a custom control panel for their customer and server interface, called AMP. It combines all features such as support and billing but also allows you to easily control your server at the same time.
I have to say I quite like this panel compared to the standard WHMCS installs I’ve seen so far from the other hosts we’ve reviewed. AMP isn’t overcrowded or difficult to use like 1&1’s control panel and it’s also pretty speedy. It also offers a 1 click install of BoldGrid, a modified WordPress installation that allows you to build websites quickly and easily.
I would happily recommend InMotion Hosting if you’re looking for a managed VPS located on the East or West coast of the USA. They offer great support and reliable, fast performing servers. I also experienced no downtime during my period of testing at all and the performance of the server stayed quick and consistent. I really like AMP and think it’s what a lot of other hosts should use as inspiration for their own control panels, much nicer than the same WHMCS control panel I see over and over again (although I understand why they use it).
There are a few things that I would recommend however, although these could be pretty simple to do. I think it would be good if the Let’s Encrypt SSL certificate plugin for cPanel is preinstalled on the VPS packages by default although you can ask for support to install it for you or do it your self, it would be very nice to see it implemented.
It would also be nice if you were able to view and manage your support ticket status and history from the AMP panel, this is a personal preference. By default all replies to support requests are done via email which could become confusing when looking back on previous tickets.
Again, thanks to InMotion Hosting for providing us with the trial VPS for this review!
Leave your own experiences with InMotion Hosting in the comments below